ISO9001 GAP Analysis Question 33 - Documented Results of Contract Reviews

To perform a GAP analysis and verify if there is documented information on the results of contract reviews, including any new requirements, you should:

  1. Check for Retained Documentation of Contract Reviews

    Verify that the organization consistently documents the outcomes of each contract review, especially where new requirements or updates have been identified. Look for records such as review forms, meeting notes, or signed-off documents that show what was reviewed and the final decisions made regarding customer requirements.

  2. Examine Specific Records on New or Changed Requirements

    Ensure that there’s a process for capturing and recording any new or changed requirements discussed during contract reviews. Confirm that this information is retained in an organized way, making it easily accessible to relevant personnel. Evidence of compliance could include updated order specifications, amended contracts, or internal communications summarizing new requirements.

  3. Assess the Accessibility and Organization of Review Records

    Evaluate how contract review records are stored and maintained. Check that these records are available to the right people when needed and are organized in a way that allows easy reference, especially when fulfilling customer requirements.

By following these steps, you can determine if the organization has compliant documentation of contract review outcomes, including any new requirements identified.